Tangled Privacy Policy
Tangled is built around a simple idea: the things you share with your people should belong to you and them.
Privacy by Architecture
This Privacy Policy explains what information Tangled collects, how we use it, how we protect it, and what choices you have. We do not sell your personal information, and we do not use the content of your private conversations or Tangels for advertising.
1. Information We Collect
Account information
When you create a Tangled account, we may receive information from your sign-in provider, such as:
- Name
- Profile picture
- Email address
- Account identifier
You may edit certain profile information within Tangled.
Content you create and share
Tangled stores the content you choose to create or share through the service, including:
- Tangels and Canvas content
- Drawings and text
- Photos and other uploaded media
- Chat messages
- Reactions and other interactions
- Space information and membership information
Information about usage
We may collect limited technical and usage information needed to operate, secure, and improve Tangled, such as:
- Device and app information
- App version
- Crash and diagnostic information
- Basic interaction and service usage information
- Information necessary to maintain synchronization and deliver notifications
2. How We Use Your Information
We use information to:
- Create and maintain your account
- Provide Tangled's features
- Synchronize your Spaces, Tangels and conversations across devices
- Deliver notifications and invitations
- Provide customer support
- Process subscriptions and purchases
- Detect abuse, fraud and security issues
- Diagnose crashes and technical problems
- Improve the reliability and performance of Tangled
3. End-to-End Encryption
Tangled is designed with privacy at its core.
Private content is protected using end-to-end encryption where supported by the Tangled service. Our encryption architecture uses modern cryptographic techniques including ECDH key exchange and AES-256-GCM encryption.
Where end-to-end encryption applies, the content is encrypted before it leaves your device and is intended to be readable only by authorized members of the relevant Space.
Because encryption coverage can depend on the type of data and feature, Tangled does not claim that every piece of information associated with your account is end-to-end encrypted.
4. Your Content
You control what you create and choose to share through Tangled.
Content you share in a Space may be accessible to the members of that Space.
We do not sell, rent, or use your private Tangels or private conversations to serve advertisements.
We may process limited technical information associated with your content when necessary to provide synchronization, storage, security, backups, or other requested functionality.
5. Photos, Camera and Media
If you choose to upload or capture photos or other media, Tangled may request the relevant device permission.
We only access media when necessary for a feature you choose to use.
You can manage these permissions through your device settings.
6. Contacts and Invitations
If you choose to invite someone to Tangled, you may provide information such as their email address or phone number.
We use this information to facilitate the invitation you requested.
We do not use invitation information to send unrelated marketing messages.
7. Notifications
Tangled may use push notification services to deliver notifications such as:
- New messages
- New Tangels
- Space invitations
- Space activity
- Other notifications you enable
You can disable notifications through your device settings.
8. Payments and Subscriptions
If you purchase Tangled Pro, payments are processed through the applicable app store, such as Google Play.
We do not receive or store your complete payment card details.
Subscription information may be provided to us so that we can determine whether your account or Space has an active Pro entitlement.
9. Third-Party Services
Tangled may rely on trusted service providers to operate parts of the application, such as:
- Authentication
- Cloud infrastructure and storage
- Database and synchronization services
- Push notifications
- Crash and diagnostic reporting
- Payment processing
These providers process information only as necessary to provide their services to us and are subject to their own privacy policies and applicable contractual obligations.
10. Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
No internet service can guarantee absolute security. We continuously work to improve the security and reliability of Tangled.
11. Data Retention
We retain account and content information for as long as necessary to provide Tangled and fulfill the purposes described in this policy.
If you delete your account, we will delete or anonymize information associated with your account within a reasonable period, subject to:
- Legal or regulatory requirements
- Security and fraud-prevention requirements
- Backup systems that may take additional time to expire
Content belonging to a shared Space may also depend on the Space's other members and applicable retention requirements.
12. Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access your information
- Correct inaccurate information
- Delete your account and associated information
- Request a copy of your information
- Withdraw certain permissions or consents
- Object to or restrict certain processing
You can contact us at privacy@simpletools.dev to exercise applicable rights.
13. Children's Privacy
Tangled is not intended for children under the minimum age required to use the service in their country.
We do not knowingly collect personal information from children below the applicable minimum age.
If you believe a child has provided personal information to Tangled, please contact us so we can take appropriate action.
14. International Data Transfers
Tangled and its service providers may process or store information in countries other than the country where you live.
Where required, we take appropriate measures to protect personal information during such transfers.
15. Changes to This Privacy Policy
We may update this Privacy Policy when Tangled's features, technology, or legal requirements change.
When we make significant changes, we will provide appropriate notice through Tangled or other appropriate means.
The Last updated date at the top of this policy indicates when it was most recently revised.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or privacy at Tangled, contact us at:
Corporate Entity: Simple Tools Innovation Labs Private Limited
Jurisdiction: Republic of India
